Privacy Policy

Company Name: SMIBIZ Technologies LLP

Website: www.smibiz.app

Policy Scope: This policy applies to all apps, websites, and services operated by SMIBIZ Technologies LLP.

Effective Date: January 1, 2025

We collect the following types of information:

• Account Information: Email address, age verification, display name
• Device Information: Device ID, operating system version, device model
• Usage Data: Session length, features used, conversation topics (anonymized)
• AI Training Data: Conversation logs (with explicit user consent and opt-out option)
• Location Data: Not collected unless explicitly stated
• Payment Data: Handled by Google Play/Apple App Store; we do not store card details

We use your data for the following purposes:

• Provide and improve our AI companion services
• Enhance AI responses through model training (with consent)
• Detect and prevent abuse or policy violations
• Provide customer support
• Generate anonymous usage analytics
• Comply with legal obligations

• Active Accounts: Data retained while your account remains active
• Deleted Accounts: All data permanently deleted within 30 days
• AI Training Data: Conversation logs retained for up to 6 months for model improvement; users can opt-out anytime
• Backups: Security backups retained for up to 90 days

• Encryption in Transit: All data encrypted using SSL/TLS
• Encryption at Rest: AES-256 encryption for stored data
• Access Control: Only authorized employees can access user data
• No Third-Party Sharing: We do not sell or share user data with third parties
• Regular Audits: Third-party security audits conducted annually

We use the following third-party services:

You have the following rights regarding your data:

• Right to Access: Request a copy of your data
• Right to Deletion: Delete your account and all associated data
• Right to Opt-Out: Opt-out of AI training data usage
• Data Portability: Request your data in a standard format

To exercise these rights, email: legal@smibiz.app

• Our services are restricted to users 18 years of age or older
• Age is verified during account creation
• If a minor is detected, the account is immediately deleted
• We comply with Indian child protection regulations

• Session Cookies: Used for authentication only
• Analytics: Anonymous usage analytics via Google Analytics
• User Control: You can disable analytics in app settings
• No Tracking Ads: We do not use tracking pixels for advertising

We may update this policy from time to time. When significant changes are made, we will notify users via email or in-app notification. Continued use of our services after changes constitutes acceptance of the updated policy.

• Legitimate Interest: Improving our services
• Consent: Explicit opt-in for marketing communications
• Legal Obligation: Compliance with applicable laws

For privacy-related inquiries:

• Email: legal@smibiz.app
• Address: SMIBIZ Technologies LLP, West Bengal, India
• Response Time: 48 hours for privacy inquiries