Data & Privacy

Our comprehensive commitment to protecting your data and privacy

Last Updated: January 2025

Our Data Commitment

Transparency

You know exactly what we collect

Control

You control your own data

Security

Military-grade encryption

Privacy is a right, not a privilege.

Data Collection Breakdown

Data TypeCollectedWhyDurationYour Control
EmailOptionalAccount recoveryUntil deletedCan change anytime
AgeRequired18+ verificationUntil deletedVerified once
Device IDOptionalAnalytics1 yearCan disable in settings
ConversationsWith consentAI training6 monthsCan opt-out
PaymentNoneHandled by storesN/AStore's policy

Encryption & Security

In Transit: TLS 1.3
At Rest: AES-256
Database: All PII encrypted
Access: Role-based controls
Backups: Always encrypted
Audits: Regular third-party

Data Deletion

  • Account Deletion: Instant via app settings or email request
  • Complete Removal: All data permanently deleted within 30 days
  • Irreversible: Data cannot be recovered after deletion
  • Backups: Cleared within 90 days for security purposes

No Data Selling

  • We never sell user data
  • We never share data with third parties
  • We never buy user data from brokers
  • We do not advertise
  • Your data is yours only

Third-Party Services

We carefully vet all third-party services we use:

Google Firebase

Backend and analytics

View Privacy Policy

Razorpay

Payment processing

View Privacy Policy

Exercise Your Rights

Access Your Data

legal@smibiz.app

Delete Your Data

In-app setting or email

Opt-Out of AI Training

In-app toggle available

Data Portability

Request via email

Response Time: Within 48 hours

Privacy Contact

For any data or privacy concerns: